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What the numbers say about missing deliveries.

Explore federal mail-theft enforcement, online non-delivery fraud complaints, and—when enough eligible reports exist—privacy-protected community trends. Each dataset measures something different.

THREE DISTINCT EVIDENCE STREAMS
01Postal enforcementUSPIS · Arrests and investigations
02Internet fraud complaintsFBI IC3 · Self-reported complaints
03Community incidentsReportPlot · Opt-in, moderated counts

Never combined into one theft estimate.

01 / FEDERAL DATA

Verified figures. Different definitions.

The figures below come from federal agencies, not ReportPlot cases. They are not interchangeable measures of doorstep package theft.

USPIS · MAIL THEFT ARRESTS
4,257

Nationwide arrests under Project Safe Delivery

May 12, 2023–September 30, 2026. The Postal Inspection Service reports enforcement activity, not a count of stolen packages.

Period through Sep. 30, 2026Official source ↗
FBI IC3 · ONLINE FRAUD COMPLAINTS
56,478

Non-payment/non-delivery complaints

Reported to IC3 in calendar year 2025. The category includes online transaction fraud; it is not a count of misdelivered parcels.

2025 calendar yearOfficial source ↗
FBI IC3 · REPORTED FINANCIAL LOSSES
$503M

Non-payment/non-delivery fraud losses

Approximately $503 million in reported 2025 losses in the same FBI category. These are complainant-reported financial losses, not package values.

2025 calendar year · roundedOfficial source ↗
These figures cannot be added together.

One counts arrests over several years. Another counts complaints in a single year. The third represents reported financial losses for that complaint category. None establishes how many doorstep parcels were stolen nationwide.

02 / THE BIGGER PICTURE

Mail theft has changed—but “mail theft” is a broad category.

A USPIS strategy report recorded a rise in high-volume mail theft from mail receptacles from 20,574 reports in fiscal year 2019 to 49,146 reports in fiscal year 2023, a 139% increase.

That measure includes criminal activity involving mail receptacles, including theft connected to check fraud. It does not tell us what percentage of residential delivery packages are taken from porches.

Read the USPIS strategy report ↗
HIGH-VOLUME MAIL-THEFT REPORTS · USPIS
FY2019
20,574
FY2023
49,146
Two fiscal-year observations, not an annual trend series. Source: USPIS 2024 Mail Theft Strategy, p. 7.
03 / FEATURED RESEARCH

How common is mail and package theft in America?

One headline number cannot answer that question. Our first research guide explains the evidence and its blind spots.

RESEARCH / 001

How Common Is Mail and Package Theft in America?

What USPS inspectors and the FBI actually count, why porch piracy remains difficult to measure, and what consumers can do when a delivery goes missing.

Read the research ↗
04 / REPORTPLOT COMMUNITY DATA

Independent reports, published carefully.

These figures come only from people who chose to submit reports to ReportPlot. They are never mixed into the federal cards above.

Self-selected reports are not a national survey. ReportPlot publishes eligible aggregates only after explicit consent, staff review, duplicate checks, and at least ten distinct participating accounts per displayed segment. Individual cases and precise locations remain private.

COMMUNITY DATA

Reported delivery incidents

These are user-submitted incident reports, not verified thefts or carrier performance rates. They are not representative of all deliveries. ReportPlot reviews reports for publication eligibility but cannot independently confirm every event.

Only reports with explicit permission, staff review and no duplicate flag are eligible. A provider or incident type is displayed only after reports come from at least 10 different accounts. Counts can include inaccurate reports; they are not company rankings.

Not enough eligible reports to publish statistics yet.

We are collecting private reports while protecting individuals from being identifiable in small datasets. No numbers are shown until the reporting threshold is met.

State-level incident report heatmap

Only states with at least 10 distinct reporting accounts are colored. Grey states mean insufficient publishable data, not zero incidents. Colors compare ReportPlot submission counts—not the risk of theft or delivery-company performance.

Not enough state-level reports to display yet.

States appear only after enough opted-in reports are reviewed and clear duplicate screening.

Schematic, not to scale. Does not display individual reports, addresses or ZIP codes. Counts may change when reports are reviewed or consent is withdrawn.

How to read this data

Counts reflect reports submitted to ReportPlot, not all deliveries, crime incidents or proven theft. They cannot be used to infer a delivery company's rate of theft because total delivery volumes are not available. No individual case, specific location, images, identity or description appears here.

Information refreshes as staff review reports and as users change their consent. A user may withdraw aggregate consent at any time; a qualifying category may then disappear. The state-level heatmap separately requires location-sharing consent, staff review, duplicate exclusion and at least ten distinct reporting accounts per state. It is a schematic visualization, not a map of exact theft locations.

Experienced a delivery problem?

Document the incident privately and keep your case history together. Public sharing and inclusion in aggregate statistics are optional.

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05 / SOURCE NOTES

Methodology and limitations

Government sources

USPIS counts law-enforcement outcomes and mail-theft activity. FBI IC3 compiles submitted complaints and reported financial losses. Different collection methods, time periods and definitions mean these numbers should not be compared as theft rates.

ReportPlot sources

Only opted-in, reviewed, non-duplicate reports may contribute to displayed aggregates. Suppression thresholds prevent publication of very small groups. These reports cannot establish carrier-wide performance or national prevalence.

Corrections and updates

Federal data cards are editorial snapshots, not real-time feeds. Figures and their source periods are reviewed when agencies publish new releases. Send a correction through our contact page.

Source desk: USPIS Project Safe Delivery · USPIS Mail Theft Strategy · FBI IC3 2025 · FBI IC3 fact sheet. Last editorial review: November 9, 2026.