About ReportPlot
Practical information and tools to help you understand your next step.
ReportPlot was created around a straightforward problem: when a package, restaurant order or grocery delivery goes missing, consumers often have to piece together delivery notifications, receipts, photographs and customer-support conversations while figuring out what to do next.
We are building an independent reporting and documentation platform that gives people one private place to keep those details organized. Our role is to help users preserve a clear account of an incident, find appropriate reporting channels and record the outcome.
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What we cover
Reported porch theft, packages marked delivered but missing, food delivery disputes, grocery delivery problems and other last-mile delivery incidents.
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What we are not
ReportPlot is not affiliated with Amazon, USPS, UPS, FedEx, DoorDash, Uber Eats, Walmart Spark, Instacart or other delivery services. We are not law enforcement, an insurer, a legal service or a substitute for official claims and emergency reporting.
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How we treat allegations
A missing delivery does not establish that a courier or any other individual stole an order. We do not provide a public driver blacklist. We prioritize private cases, responsible language, factual corrections and protection of personal information.
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Why outcomes matter
Organized resolution information can eventually help describe consumer experiences more accurately. Any future public statistics must be clearly labeled as user-submitted, subject to review and limited by representativeness and sample size.