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Independent reporting for packages, food and grocery deliveries Our reporting standards ↗
Report a Delivery ProblemReport a Problem
MISSING DELIVERY REPORTING & CONSUMER HELP

Package stolen or delivery missing?

When a package or food delivery goes missing, you deserve more than another unanswered complaint. Create a free case, find practical steps to pursue a refund or replacement, and help your community recognize delivery problems.

File a free report ↗How reporting works →
◉ Your own case timeline◉ Help with next steps◉ Community-powered awareness
WHAT WENT WRONG?Package never arrived ↗Food delivery missing ↗Groceries not received ↗Suspected porch theft ↗
WHAT REPORTPLOT DOES

Your missing delivery deserves answers and attention.

One report gives you a clear record, a place to track what the company did, and guidance on where to turn next. With your permission, moderated, anonymous reporting trends can help others understand patterns as enough reports are collected.

Learn about our process ↗
01 / DOCUMENT

Make your experience count

Document what went wrong once, in a private case you can return to and update.

02 / PROTECT

Find the right next step

Use service-specific help and keep your receipts, screenshots and support history organized.

03 / FOLLOW UP

Help others stay informed

Track your refund or resolution. Opt in to moderated, anonymous local trends that inform others.

DELIVERY STATUS ●
📦
Marked delivered ✓
But never received? ↗
COMMON QUESTIONS

Marked delivered. Nothing at the door.

A delivery marked complete can still be missing. Check the drop-off details, save the delivery photo and contact the service. ReportPlot helps you keep a record, follow your case and learn from people who faced similar problems.

Report a missing delivery ↗
DELIVERY SERVICES

Choose the service. Find your next step.

See all providers ↗
Amazon brand nameAmazonView reporting guideDoorDash brand nameDoorDashView reporting guideUber Eats brand nameUber EatsView reporting guideWalmart Spark brand nameWalmart SparkView reporting guideUSPS brand nameUSPSView reporting guideUPS brand nameUPSView reporting guideFedEx brand nameFedExView reporting guideInstacart brand nameInstacartView reporting guideGrubhub brand nameGrubhubView reporting guidePostmates brand namePostmatesView reporting guideShipt brand nameShiptView reporting guideDHL brand nameDHLView reporting guideOnTrac brand nameOnTracView reporting guideRoadie brand nameRoadieView reporting guideVeho brand nameVehoView reporting guide

Postmates is included as a historical/legacy brand within the Uber ecosystem. ReportPlot is independent of all listed providers.

REAL COMMUNITY EXPERIENCES

Latest delivery reports. Stories worth sharing.

Read moderated accounts of delivery problems and offer useful information. Every public story is shared with permission; private evidence and identifying details are not shown.

Browse Latest Reports ↗

Community reports will appear here

Readers will be able to learn from moderated reports and offer information that could help a case move forward.

THE REPORTPLOT COMMUNITY

Ask a question. Share a resolution. Help someone else.

Join people dealing with missing deliveries. Exchange recovery tips, share how companies responded, and help others know what steps to take. Discussions are moderated to protect everyone’s privacy.

Visit the community ↗
CONSUMER TOOLKIT · ALL DELIVERY SERVICES

Beyond the delivery company: what you can do next.

Explore the resource library ↗
TAKE THE FIRST STEP

Missing delivery? Tell your story. Help others.

Start your free report ↗

Your report builds a personal case record and can contribute to independently reviewed community awareness. For an official claim or criminal investigation, use the appropriate retailer, carrier, or police reporting channel as well.