Skip to content
Independent reporting for packages, food and grocery deliveries Our reporting standards ↗
File a report ↗
REPORTPLOT / Editorial Standards

Editorial Standards

Practical information and tools to help you understand your next step.

ReportPlot consumer guides aim to be practical, independently written and clear about uncertainty. An individual missing delivery does not prove theft.

Sources and accuracy

Guides should distinguish current platform policies from general consumer advice. Editors should link to primary sources, review changes when providers update support channels and add an updated date after substantive revisions.

Data standards

Any future public incident totals must be labeled as ReportPlot submissions—not official crime rates or verified wrongdoing. We must disclose the reporting period, available sample size, category definitions and known limitations, including self-selection, duplicate reports and missing outcomes.

Corrections

Readers may request factual corrections using the contact page. When a material error is corrected, the article should explain the change. Promotional relationships must be disclosed clearly where applicable.

Privacy

Names, precise addresses and identifying evidence about delivery workers or consumers should not be published in editorial content without a separate, documented legal and editorial review.