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DELIVERY SUPPORT / CONSUMER GUIDE

Porch Theft Versus Misdelivery: Why the Distinction Matters

How to separate a suspected porch theft from a package delivered to the wrong address.

A package not appearing at your door is a missing delivery. Calling it theft requires stronger evidence. This distinction matters when you explain the incident to a delivery service, police department or community group.

Signs of possible misdelivery

A proof-of-delivery photo showing an unfamiliar doorway, an incorrect unit number or inconsistent tracking details can suggest the item went elsewhere. The merchant or carrier may be able to investigate the delivery scan.

When a theft report may be appropriate

Clear video showing someone taking the item, a witness account or other reliable evidence can support reporting suspected theft to authorities. Retain original evidence privately and avoid social-media accusations against a person you cannot conclusively identify.

How ReportPlot categorizes incidents

Use the missing-package category when you cannot establish what happened. Select reported porch theft only when you have a genuine basis for suspecting a theft. In either case, describe the evidence and uncertainty accurately.